Shipping Policy

Effective date: September 25, 2026

Thank you for shopping with Justyle Inc. (“Justyle”, “we”, “us”, “our”). This Shipping Policy explains how we ship orders placed on www.justyleusa.com.

1. Processing time

Every Justyle wig and hair topper is handcrafted from 100% human hair and checked by hand before it ships. Please allow up to 10 business days for your order to be processed and shipped. Business days are Monday through Friday, excluding US holidays. If an item needs more time, we will email you.

2. Delivery time

Once your order ships, delivery within the United States usually takes up to 5 business days. In total, please expect your order within approximately 15 business days from the date your payment is received.

International delivery times vary by destination and carrier and can take longer. Delivery estimates are not guaranteed.

3. Shipping cost

• Shipping is a flat $30 per order, anywhere in the world.
• Every order ships with tracking, from our United States or Vietnam warehouse. The exact cost is shown at checkout before you pay.

4. Where we ship

We ship within the United States and internationally.

5. International orders

• Import duties, customs fees, and taxes charged by the destination country are the responsibility of the customer and are not included in our prices or shipping charges.
• Customs processing can add time to delivery.
• If a package is refused or returned because duties were not paid, the return fee in our Refund and Exchange Policy applies.

6. Order tracking

When your order ships, you will receive an email with the carrier’s tracking number. If you have not received tracking within 10 business days of your order, contact us at [email protected].

7. Address accuracy

Please check your shipping address before you place the order. We are not responsible for orders shipped to an incorrect address supplied by the customer. If a package is returned to us because of an incorrect address, we will contact you to arrange reshipment, and additional shipping charges may apply.

8. Lost or damaged packages

If your package arrives damaged or does not arrive, contact us within 5 days of the delivery date shown by the carrier so we can open a claim with the carrier and make it right.

9. Contact

Justyle Inc. 9617 Bolsa Ave, Westminster, CA 92683 Email: [email protected] Phone: 714-599-3339